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PERFORMANCE MEASURE
1. How easy is it for you to access an Al Rashedwood Representative?12345 2. Do the ARF Representatives speak in a courteous manner?12345 3. Are ARF’s quotes returned in the anticipated amount of time?12345 4. Are we competitive in price?12345 5. Are we competitive in lead time?12345 6. Are your deliveries on time?12345 7. How do you rate our accuracy with regard to documentation included in each shipment?12345 8. Do we meet your quality expectations?12345 9. Did we meet all of your technical needs?12345 10. Overall, how well does Al Rashedwood meet your needs?12345
WHEN CONTACTING AL RASHEDWOOD...
1. What is your 1st most important reason for contacting Al Rashedwood? PriceLead TimeProduct AvailabilityOn-Time DeliveriesCustomer Service 2. What is your 2nd most important reason for contacting Al Rashedwood? PriceLead TimeProduct AvailabilityOn-Time DeliveriesCustomer Service 3. What is your 3rd most important reason for contacting Al Rashedwood? PriceLead TimeProduct AvailabilityOn-Time DeliveriesCustomer Service
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